Receptionist / Front Office Executive (Hotel)

Recruiting Employer: CP Hotel Doha

Work Location: Doha, Qatar

Job Type: Full-time (Permanent)

Industry: Hospitality, Hotel Front Office & Guest Relations

---

Position Summary

CP Hotel Doha is seeking a welcoming, customer-focused, and polished Receptionist / Front Office Executive for full-time employment. Serving as the primary ambassador for the hotel, the successful candidate will oversee guest check-in and check-out procedures, manage room reservations, deliver attentive concierge services, and ensure seamless communication across all front-of-house departments to deliver a memorable stay for international and local guests.

Position Details & Specifications

Detail	Specification
Position Title	Receptionist / Front Office Executive
Employer Type	CP Hotel Doha (Hospitality Firm)
Work Location	Doha, Qatar
Employment Status	Full-time / Permanent
Offered Salary	Not Disclosed (Competitive package based on experience + company benefits)
Primary Focus	Guest Check-In/Out, Room Reservations & Front Desk Coordination
Primary Contact Email	accounts@cphotel.qa

Key Duties & Responsibilities

• Guest Arrival & Departure: Process guest check-ins, verify identity documents, issue electronic key cards, collect security deposits/payments, and handle smooth guest check-outs following hotel operational guidelines.
• Reservation Management: Handle direct phone, email, and walk-in room booking inquiries, updating hotel Property Management System (PMS) software accurately with guest preferences and billing details.
• Concierge & Customer Support: Answer guest questions regarding hotel amenities, room features, dining options, airport transfers, and local attractions in Doha promptly and courteously.
• Financial & Cashiering Duties: Post room charges, verify folio balances, process credit/debit card transactions, and manage cash drawers adhering to strict internal financial accounting standards.
• Interdepartmental Liaison: Collaborate closely with Housekeeping, Maintenance, and Security teams to track room availability, address special guest requests, and resolve room maintenance issues without delay.

Candidate Qualifications & Requirements

• Work Experience: Prior front office, guest relations, or customer service experience in a hotel, boutique resort, or hospitality environment is preferred.
• Communication Skills: Excellent spoken and written English skills; fluency in Arabic or other foreign languages is considered a strong advantage in hospitality operations.
• System Proficiency: Familiarity with hotel Property Management Systems (e.g., Opera PMS) and standard computer applications (MS Office, email, cashier POS systems).
• Personal Attributes: Well-groomed appearance, pleasant phone etiquette, high stress tolerance during peak check-in hours, and strong problem-solving capabilities.
• Residency Status: Candidates currently residing in Qatar with a valid Qatar ID (QID) and transferable visa/NOC status ready for local joining are preferred.

How to Apply

Hospitality professionals currently based in Qatar who are looking to advance their front office career are invited to send their updated CV directly to the hotel management desk:

• Application Email: accounts@cphotel.qa
• Email Subject Line: Application: Front Office Executive - CP Hotel Doha

Important Hiring Advisory: Hospitality providers and hotels operating in Qatar strictly adhere to Qatar Labour Law. Candidates are never requested to pay recruitment, application, or visa processing fees at any stage of hiring.